January 9, 2017
Employees will clock in and out from the POS for their shifts. The total hours worked, are then reported to NCR Console’s Employee Management module. Once this happens, you will receive an alert via your Dashboard titled Unrecognized Clock-In Employee from POS.
This alert is telling you that we are now capturing hours worked for your employees that now need to be imported into Console. It is a one-time process that will only need to occur when new employees are hired and using the system for the first time.
To process unrecognized clock-in alerts you will need to navigate to the Dashboard and click Unrecognized Clock-In Employee from POS within the alerts box.
Log into NCR Console and click Unrecognized Clock-in from your Dashboard
Click the Click here link within the alert
Click Match Employee to the right of the employee’s name(s). If you have multiple locations, you will not have to select the location that the employee belongs to. The system will automatically show the store that your employee is assigned to, based on the POS they clock in and out from
If the employee has already been created within Console, their name will automatically appear to the right of the Match “…” to CimpleBox User
If the employee has not been created in Console yet, Select a User will appear to the right of Match “…” to CimpleBox User
Click the dropdown arrow to the right of User
Select Create New Employee
The employees first and last name will auto-populate in the open fields below. First and last name is required