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The Void Audit report allows you to track the number of clears and voids entered by your employees. NCR Silver Pro Restaurant distinguishes between clears and voids based on the state of the order when you delete the item or guest check. Deleting an item or guest check before finalization results in a clear. Deleting an item or guest check after finalization results in a void. Finalization occurs when you submit the items for order to the kitchen, tap PAY, tap SEND (table service only), tap SAVE (quick service only), back out of the order, log out of the POS app, or press the home button on the iPad.

Use this report to identify trends among employees in deleting items from tickets or to identify menu items employees regularly clear or void. The report also includes the name of the employee who approved the clear or void.

 
User-added image

 
 
#ColumnDescription
1HeaderHeader includes:
 
  • The name and address of the store.
  • The selected time period for the report.
  • The name of the report.
2Employee NameThe name of the employee.
3Business DayThe business date on which the void or clear occurred.
4Ticket NumberThe ticket number of the transaction.
5Item NameThe name of the menu item.
6Authorized ByThe name of the employee who approved the clear or void.
7Voided QtyThe quantify of the item voided.
8Voided AmtThe amount of the item voided. The system multiplies the quantity of the item voided by the sales price.
9Cleared QtyThe quantity of the item cleared.
10Cleared AmtThe amount of the item cleared. The system multiplies the quantity of the item cleared by the sales price.
11Total (By Employee)The total number and amount of voids and clears for the employee.
12TotalThe total number and amount of voids and clears for the store.

See also:
Using the Reports in Silver Back Office
Customer Support Article

Void Audit Report in Silver Pro Restaurant

  • February 17, 2015
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Summary

For NCR Silver Pro Restaurant, learn how to use the Void Audit report.

Description

The Void Audit report allows you to track the number of clears and voids entered by your employees. NCR Silver Pro Restaurant distinguishes between clears and voids based on the state of the order when you delete the item or guest check. Deleting an item or guest check before finalization results in a clear. Deleting an item or guest check after finalization results in a void. Finalization occurs when you submit the items for order to the kitchen, tap PAY, tap SEND (table service only), tap SAVE (quick service only), back out of the order, log out of the POS app, or press the home button on the iPad.

Use this report to identify trends among employees in deleting items from tickets or to identify menu items employees regularly clear or void. The report also includes the name of the employee who approved the clear or void.

 

User-added image

 
 
#ColumnDescription
1HeaderHeader includes:
 
  • The name and address of the store.
  • The selected time period for the report.
  • The name of the report.
2Employee NameThe name of the employee.
3Business DayThe business date on which the void or clear occurred.
4Ticket NumberThe ticket number of the transaction.
5Item NameThe name of the menu item.
6Authorized ByThe name of the employee who approved the clear or void.
7Voided QtyThe quantify of the item voided.
8Voided AmtThe amount of the item voided. The system multiplies the quantity of the item voided by the sales price.
9Cleared QtyThe quantity of the item cleared.
10Cleared AmtThe amount of the item cleared. The system multiplies the quantity of the item cleared by the sales price.
11Total (By Employee)The total number and amount of voids and clears for the employee.
12TotalThe total number and amount of voids and clears for the store.

See also:
Using the Reports in Silver Back Office

Article Currency

USD