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You may decide to deactivate the survey message and code for a period of time. You can do so without deleting your survey settings.
  1. Select CUSTOMERS > SURVEY.
  2. Click OFF to deactivate the customer survey message and code. A Turn Off Survey Program prompt appears.
  3. Click OK.
To reactivate the survey feature, access CUSTOMERS > SURVEY and click ON.
 
 
Customer Support Article

Turning off the Customer Survey

  • February 17, 2015
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Summary

For NCR Silver Pro Restaurant, learn how to deactivate the customer survey that appears on customer receipts.

Description

You may decide to deactivate the survey message and code for a period of time. You can do so without deleting your survey settings.

  1. Select CUSTOMERS > SURVEY.
  2. Click OFF to deactivate the customer survey message and code. A Turn Off Survey Program prompt appears.
  3. Click OK.
To reactivate the survey feature, access CUSTOMERS > SURVEY and click ON.
 
 

Article Currency

USD