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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


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You can adjust a tip for a credit card payment prior to or after closing the check. You can also adjust tips prior to the closing of a financial shift.

Adjusting a Tip Prior to Closing the Check

 
  1. With the guest check active, before tapping Close, tap the credit card line item located at the bottom of the check. A numeric keypad appears.
  2. Enter the tip amount.
  3. Tap Done.
  4. Tap Close.

Adjusting a Tip After Closing the Check

 
  1. At the POS home screen, tap Slide out button to display the slide out menu.
  2. Tap Adjust Tips. The Adjust Tips screen appears with a list of the guest checks paid by credit card. An alert icon appears next to the guest checks with tip percentages below 5% or above 100%.
adjust tips
 
  1. Tap the guest check for which you want to adjust the tip.
  2. Enter the amount for the tip.
  3. Tap Done. The Authorizing spinning dial appears followed by a Tip Adjusted prompt.
  4. Tap OK.
  5. Repeat steps 3 through 6 for the remaining guest checks for which you want to adjust the tip.
  6. Tap Done to exit the Adjust Tips screen.
 
Customer Support Article

Adjusting a Tip

  • February 16, 2015
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Summary

For NCR Silver Pro Restaurant, learn how to adjust a tip prior to or after closing the check.

Description

You can adjust a tip for a credit card payment prior to or after closing the check. You can also adjust tips prior to the closing of a financial shift.

Adjusting a Tip Prior to Closing the Check

 
  1. With the guest check active, before tapping Close, tap the credit card line item located at the bottom of the check. A numeric keypad appears.
  2. Enter the tip amount.
  3. Tap Done.
  4. Tap Close.

Adjusting a Tip After Closing the Check

 
  1. At the POS home screen, tap Slide out button to display the slide out menu.
  2. Tap Adjust Tips. The Adjust Tips screen appears with a list of the guest checks paid by credit card. An alert icon appears next to the guest checks with tip percentages below 5% or above 100%.
adjust tips
 
  1. Tap the guest check for which you want to adjust the tip.
  2. Enter the amount for the tip.
  3. Tap Done. The Authorizing spinning dial appears followed by a Tip Adjusted prompt.
  4. Tap OK.
  5. Repeat steps 3 through 6 for the remaining guest checks for which you want to adjust the tip.
  6. Tap Done to exit the Adjust Tips screen.
 

Article Currency

USD