NCR Silver Support and Customer Care | NCR Silver NCR Silver
Questions?
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
or
Log in to Silver Back Office to chat with a representative

Visit NCR.com/Silver


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


Search:

Browse by categories

Use Kitchen Routing to create and manage your kitchen printer groups and printers. Kitchen printer groups control how the system routes items to your kitchen printers. You assign items to kitchen printer groups. After you create your kitchen printer groups, you assign kitchen printers to them. You can also configure kitchen printers to consolidate like items on the kitchen chit.

To set up a kitchen printer group:
  1. Select Settings > Kitchen Routing.
User-added image
 
  1. Click ADD GROUP. The Add Kitchen Printer screen appears.
  2. Type a name for the printer group.
  3. Click Save Changes and continue to the next procedure.
To set up a kitchen printer:
  1. Click ADD KITCHEN PRINTER. The Add Kitchen Printer screen appears.
  2. Type a name for the kitchen printer.
  3. Click Consolidate Items on Chit to combine like  items on a kitchen chit. For example, with consolidate on, the system prints:
(2) Cheesburger
NO LETTUCE,
 
With consolidate off, the system prints:
 
Cheeseburger
NO LETTUCE
Cheeseburger
NO LETTUCE
 
  1. Select One item per chit to only have one menu item print on each kitchen chit.
  2. Click Save Changes and continue to the next procedure.
To associate a kitchen printer with a kitchen printer group:
  1. Select a kitchen printer group from the group list on the left side of the screen.
  2. Select the order mode for the printers to associate with the printer group. For example, select ‘DINE-IN’ for the Bar printer group.
  3. Click Save Changes.
See also:
Configuring Printers for a Device
Customer Support Article

Setting up Kitchen Routing

  • August 28, 2017
  • ·
  • Like
  • 0

Summary

For NCR Silver Pro Restaurant, learn how to set up kitchen printer groups and printers.

Description

Use Kitchen Routing to create and manage your kitchen printer groups and printers. Kitchen printer groups control how the system routes items to your kitchen printers. You assign items to kitchen printer groups. After you create your kitchen printer groups, you assign kitchen printers to them. You can also configure kitchen printers to consolidate like items on the kitchen chit.

To set up a kitchen printer group:

  1. Select Settings > Kitchen Routing.
User-added image
 
  1. Click ADD GROUP. The Add Kitchen Printer screen appears.
  2. Type a name for the printer group.
  3. Click Save Changes and continue to the next procedure.
To set up a kitchen printer:
  1. Click ADD KITCHEN PRINTER. The Add Kitchen Printer screen appears.
  2. Type a name for the kitchen printer.
  3. Click Consolidate Items on Chit to combine like  items on a kitchen chit. For example, with consolidate on, the system prints:
(2) Cheesburger
NO LETTUCE,
 
With consolidate off, the system prints:
 
Cheeseburger
NO LETTUCE
Cheeseburger
NO LETTUCE
 
  1. Select One item per chit to only have one menu item print on each kitchen chit.
  2. Click Save Changes and continue to the next procedure.
To associate a kitchen printer with a kitchen printer group:
  1. Select a kitchen printer group from the group list on the left side of the screen.
  2. Select the order mode for the printers to associate with the printer group. For example, select ‘DINE-IN’ for the Bar printer group.
  3. Click Save Changes.
See also:
Configuring Printers for a Device

Article Currency

USD