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Price Overrides Report

The Price Overrides report provides information about price overrides made at the POS. Monitoring this report will help store owners prevent possible abuse of this functionality.

  1. Select RESULTS > REPORTS > Price Overrides.

  2. Select your date range.

  3. Select the Filter by dropdown to select how you would like to filter the report:

    • All Employees (default)

    • Distinct employee

  4. Optional:  Select whether you want to view or hide the item detail.

  5. Select User-added image.

Notes about this report:

  • The Show Item Detail button will display information at the override reason/employee/item level/override amount level. If the Sales Qty. (Items) is more than 1, the Pre-Override Price Total and Override Total are extended to reflect the quantity. The Actual Sales Total is the sale amount of the item(s) post the price override(s).

  • Without the Show Item Detail button clicked, the information is displayed at the override reason/employee level but not at the item level.  With Sales Qty. (Items), you can see the number of items with price overrides, but you won’t be able to know which specific items had the overrides or the individual override amounts.

  • An Override Percent with a negative number means that the override price was higher than the item’s listed price.

User-added image

                                                                        Item Detail Hidden

 

User-added image

                                                                               Item Detail Shown
Keywords: reports, back office reports, price overrides report
 

Customer Support Article

Price Overrides Report

  • January 7, 2015
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Summary

This article tells you how to view the Price Overrides Report in the Back Office.

Description

Price Overrides Report

The Price Overrides report provides information about price overrides made at the POS. Monitoring this report will help store owners prevent possible abuse of this functionality.

  1. Select RESULTS > REPORTS > Price Overrides.

  2. Select your date range.

  3. Select the Filter by dropdown to select how you would like to filter the report:

    • All Employees (default)

    • Distinct employee

  4. Optional:  Select whether you want to view or hide the item detail.

  5. Select User-added image.

Notes about this report:

  • The Show Item Detail button will display information at the override reason/employee/item level/override amount level. If the Sales Qty. (Items) is more than 1, the Pre-Override Price Total and Override Total are extended to reflect the quantity. The Actual Sales Total is the sale amount of the item(s) post the price override(s).

  • Without the Show Item Detail button clicked, the information is displayed at the override reason/employee level but not at the item level.  With Sales Qty. (Items), you can see the number of items with price overrides, but you won’t be able to know which specific items had the overrides or the individual override amounts.

  • An Override Percent with a negative number means that the override price was higher than the item’s listed price.

User-added image

                                                                        Item Detail Hidden

 

User-added image

                                                                               Item Detail Shown
Keywords: reports, back office reports, price overrides report
 

Article Currency

USD