NCR Silver Support and Customer Care | NCR Silver NCR Silver
Questions?
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
or
Log in to Silver Back Office to chat with a representative

Visit NCR.com/Silver


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


Search:

Browse by categories

Adding an Item to the Favorites List

User-added image

Favorite items vary by device; you must add items to the favorites list on each of your POS devices.

You may want to add your regularly sold items to a special favorites category. Favorited items are marked with a star, and the favorites category automatically displays at the start of every ticket. You can simply tap an items in the favorite category to add them to a ticket.
 

User-added image

Adding Favorites:

  1. Search for an item by using the search function in the favorites category (as shown above) or search from the slide out menu. 

  2. Tap on the item 

  3. Tap Add to Favorites

    User-added image

  4. Return to the ticket screen and verify it has been added to the favorites category

    • You can also add an item to favorites form the Item Detail tab that appears when you tap an item that has already been added to a ticket.  

    • From Point of Sale:  Tap and hold an item until it "shakes" and then drag it to the Favorites category.  You can only drag items into the Favorites category.  You can't drag items into any other category. Please note this process will not work for our multi-store customers.

Customer Support Article

How to Add an Item to the Favorites List

  • January 9, 2017
  • ·
  • Like
  • 1

Summary

How to add items to your POS favorites for easy access.

Description

Adding an Item to the Favorites List

User-added image

Favorite items vary by device; you must add items to the favorites list on each of your POS devices.

You may want to add your regularly sold items to a special favorites category. Favorited items are marked with a star, and the favorites category automatically displays at the start of every ticket. You can simply tap an items in the favorite category to add them to a ticket.
 

User-added image

Adding Favorites:

  1. Search for an item by using the search function in the favorites category (as shown above) or search from the slide out menu. 

  2. Tap on the item 

  3. Tap Add to Favorites

    User-added image

  4. Return to the ticket screen and verify it has been added to the favorites category

    • You can also add an item to favorites form the Item Detail tab that appears when you tap an item that has already been added to a ticket.  

    • From Point of Sale:  Tap and hold an item until it "shakes" and then drag it to the Favorites category.  You can only drag items into the Favorites category.  You can't drag items into any other category. Please note this process will not work for our multi-store customers.

Article Currency

USD