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If you are using Silver’s built-in loyalty, you can manually add points or punches to a customer’s loyalty balance in the back office. This is helpful if you forget to assign a customer to the ticket or have two customer records for the same person you need to combine into one.
  1. Log into the Silver back office

  2. Click Customers>Customers.

  3. Select a customer to add loyalty to. You can search the database or scroll through the customer list.

  4. Click Loyalty Program.

    User-added image

  5. Click Add Loyalty.

  6. Enter the amount and click Save.

 You can also add a loyalty balance to customers during a customer list import.  You can control which employees can manually add loyalty points and punches via the User Roles.
Customer Support Article

Manually Adding Loyalty in Silver Pro Restaurant Edition

  • November 9, 2017
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Description

If you are using Silver’s built-in loyalty, you can manually add points or punches to a customer’s loyalty balance in the back office. This is helpful if you forget to assign a customer to the ticket or have two customer records for the same person you need to combine into one.

  1. Log into the Silver back office

  2. Click Customers>Customers.

  3. Select a customer to add loyalty to. You can search the database or scroll through the customer list.

  4. Click Loyalty Program.

    User-added image

  5. Click Add Loyalty.

  6. Enter the amount and click Save.

 You can also add a loyalty balance to customers during a customer list import.  You can control which employees can manually add loyalty points and punches via the User Roles.

Article Currency

USD