Order Entry | NCR Silver NCR Silver
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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


  • Ending a Shift

    For NCR Silver Pro Restaurant, learn how to end a financial shift and a labor shift.

    August 28, 2017


  • Working with Tables and Tabs in Table Service

    For NCR Silver Pro Restaurant, learn how to start a table, add seats to a table, take ownership of a table, and start a guest check as a TAB.

    August 28, 2017


  • Starting and Ending a Break

    In Silver Pro Restaurant, you can start and end a break.

    August 14, 2017


  • Entering an Order

    For NCR Silver Pro Restaurant, learn how to enter an order.

    March 15, 2017


  • Closing a Check to a House Account

    For NCR Silver Pro Restaurant, learn how to close a check to a house account.

    May 23, 2016


  • Receiving Payment For a House Account at the POS

    For NCR Silver Pro Restaurant, learn how to receive payment for a house account at the POS.

    May 23, 2016


  • Item Availability

    For NCR Silver Pro Restaurant, learn how to set item availability at the POS.

    May 23, 2016


  • Starting Shifts

    For NCR Silver Pro Restaurant, learn how to clock in and start a financial shift.

    February 17, 2016


  • Using the Scale

    For NCR Silver Pro Restaurant, learn how to use the scale with the POS.

    November 11, 2015


  • Using Charges

    For NCR Silver Pro Restaurant, learn how to apply and edit charges on the POS.

    September 2, 2015


  • Using EMV on the POS

    For NCR Silver Pro Restaurant, learn how to close a guest check when using EMV.

    July 30, 2015


  • Converting a Dine In Order to a Takeout or Delivery Order

    For NCR Silver Pro Restaurant, learn how to convert a dine in order to a takeout or delivery order.

    May 27, 2015


  • Working with Items

    For NCR Silver Pro Restaurant, learn how to add make and edit modifier selections, make and edit variation selections, change the quantity of an item for an order, add notes to an item, transfer an item to another seat, delete an item from the guest check, and group like items on a guest check.

    March 18, 2015


  • Adjusting a Tip

    For NCR Silver Pro Restaurant, learn how to adjust a tip prior to or after closing the check.

    February 16, 2015


  • Reprinting or Emailing a Receipt

    For NCR Silver Pro Restaurant, learn how to reprint a receipt or to send the receipt as an email message to the customer.

    February 16, 2015


  • Saving a Credit Card to a Guest Check

    For NCR Silver Pro Restaurant, learn how to save a credit to a guest check to allow the customer to run a tab.

    February 16, 2015


  • Closing a Guest Check

    For NCR Silver Pro Restaurant, learn how to close a guest check to cash, credit card, and gift card.

    February 16, 2015


  • Splitting a Guest Check

    For NCR Silver Pro Restaurant, learn how to split a check by seats or equal amounts and to split an item for the table.

    February 16, 2015


  • Applying a Tax Exemption

    For NCR Silver Pro Restaurant, learn how to apply a tax exemption to the guest check.

    February 16, 2015


  • Deleting a Guest Check

    For NCR Silver Pro Restaurant, learn how to delete an entire guest check.

    February 16, 2015


  • Printing a Guest Check

    For NCR Silver Pro Restaurant, learn how to print a copy of the guest check.

    February 16, 2015


  • Working with Gratuities

    For NCR Silver Pro Restaurant, learn to add, change, and remove a gratuity from a guest check.

    February 16, 2015


  • Working with Customer Information

    For NCR Silver Pro Restaurant, learn how to assign a new or existing customer to the guest check, to edit customer information on the POS, and to remove a customer from a guest check.

    February 16, 2015


  • Applying a Discount

    For NCR Silver Pro Restaurant, learn how to apply a discount to a menu item on the guest check or to the entire guest check.

    February 16, 2015


  • Checking a Gift Card Balance

    For NCR Silver Pro Restaurant, learn how to check a gift card balance on the POS.

    February 16, 2015


  • Adding Money to a New or Existing Gift Card

    For NCR Silver Pro Restaurant, learn how to load or reload funds to a gift card.

    February 16, 2015


  • Transferring an Order to a Table or Tab

    For NCR Silver Pro Restaurant, learn how to transfer a party to another table, transfer a table to a tab, transfer a guest to another table or tab, transfer a tab to a table, and transfer a split check to another table or tab

    February 16, 2015


  • Logging in to the POS

    For NCR Silver Pro Restaurant, learn how to log in to the POS.

    February 16, 2015